Nova Collective AU (ABN 18 789 925 644) ("Nova Collective", "we", "us", "our") is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We collect personal information you provide directly including:

• -Name
• -Email address
• -Phone number
• -Suburb
• -Health and fitness information such as your primary fitness goal

We also collect information automatically when you visit our website including:

• -Device information
• -IP address
• -Pages visited
• -Referral source

We use your information to:

• -Add you to our waitlist and notify you when personal trainers become available
• -Process personal trainer applications
• -Send updates and communications where you have consented
• -Improve our website and services
• -Comply with legal obligations

We collect limited health-related information through our waitlist form in the form of your stated fitness goals. This information is used solely to match you with appropriate personal trainers and is handled with additional care in accordance with the Australian Privacy Principles.

We use the following third-party tools which may collect data about your browsing behaviour:

• -Google Analytics 4 — website traffic and behaviour analysis
• -Meta Pixel and Meta Conversions API — advertising measurement for Facebook and Instagram
• -TikTok Pixel — advertising measurement for TikTok campaigns

These tools may use cookies and similar technologies. You can opt out of personalised advertising through your device or platform settings.

Our website uses cookies to improve your experience. You can disable cookies through your browser settings, however this may affect website functionality.

We do not sell your personal information. We may share your information with:

• -Klaviyo for email and SMS communications you have consented to receive
• -Stripe for secure payment processing
• -Law enforcement where required by law

Your personal information is stored securely using industry-standard measures. We take reasonable steps to protect your information from misuse, loss, or unauthorised access.

You have the right to:

• -Access and correct your personal information
• -Unsubscribe from marketing at any time using the link in any email
• -Make a privacy complaint

For any of these requests, contact us at:

• -Email: hello@novacollective.com.au

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at https://www.oaic.gov.au.

If you have any questions about this Privacy Policy, please contact us:

• -Email: hello@novacollective.com.au
• -Website: https://novacollective.com.au